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Frequently Asked Questions

Answering the most common
questions we receive

   

Want to know whether we’ll be able to get your sofa through a difficult access point? Or how flexible we are when completing the furniture manufacture of your commissioned pieces to your specifications? Read on below for answers to these questions and more. If you have further questions to ask which aren’t covered below, you can contact us by email at info@westcotedesign.co.uk and we’ll give a written reply as soon as possible.

Do you have a Showroom that we can visit?

Yes, we are happy for you to visit to view our ranges and discuss your requirements by prior appointment. Please ring to arrange a suitable time from Monday to Friday. Visits on Saturday can be made without an appointment between 10am and 4pm..

Do you manufacture just sofas and chairs?

No, we also manufacture headboards, footstools and even folding screens.

Do you re-upholster sofas and chairs?

Yes, we are happy to quote for re-upholstery for our own styles and also clients’ own existing furniture.

Do you sell sofa beds?

Yes. We make 4 sizes of sofa bed for most models in every collection.

What quality is the sofa bed action and mattress?

We use a Sedaflex metal 2 fold action with a wooden slatted base, together with a 10cm spring interior mattress. We also offer a contract quality action and mattress for more frequent use. This incorporates a 12cm spring interior mattress.

Do you deliver?

Yes, westcote Design deliver to Warwickshire, Gloucestershire and nationwide. Please phone for details

Do you specify fabric or can we choose?

Westcote Design are entirely flexible on this. Although we carry a vast choice of fabric ranges, we are also very happy to work with the clients’ choice. We can supply you with the metreage required, dependent upon individual pattern repeat.

What cushion fillings are available?

We have a wide variety of cushion fillings available. Each sofa is tailored to a clients’ individual requirement.

How do we find a way around delivery if access into the property is not of a standard measurement?

We can work out by entrance dimensions given whether a chosen piece of furniture will fit through a door or corridor. If access is tight, we have a number of options open to us. Bolt on arms and a split frame are just two alternatives.

We would like a specific piece of furniture, but we would like a different size from the dimensions given in your specification page.

No problem, anything within our Hartford collection can be made bespoke to your dimensions. We will complete the furniture manufacture process to your specifications. Minor changes can also be made to the Trinity and Oriel Collections. Alternatively, we can produce commissioned pieces, built to your design and specification.

Staple gun fabric to chair